Month: July 2013

The customer service strategy of Andy Cohen, president of Rock Properties, begins with hiring the right people for the job, and continues by making customer service a company-wide priority. Cohen’s Newark, NJ based property management company is seeing an investment in customer service pay off. His company, Rock Properties, was recently featured on Inc.com as … Read more

I fly thousands of miles each year for business and use different airlines.  I often fly Delta and I was given Diamond status because I have met the requirements of flying over 125,000 miles a year with them.  Diamond status fliers receive many benefits and one is being upgraded on domestic flights for free most … Read more