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Rock Properties’ Customer Service Strategy

The customer service strategy of Andy Cohen, president of Rock Properties, begins with hiring the right people for the job, and continues by making customer service a company-wide priority. Cohen’s Newark, NJ based property management company is seeing an investment in customer service pay off. His company, Rock Properties, was recently featured on Inc.com as … Read moreRock Properties’ Customer Service Strategy

When it comes to little things…the sky’s the limit at Delta

I fly thousands of miles each year for business and use different airlines.  I often fly Delta and I was given Diamond status because I have met the requirements of flying over 125,000 miles a year with them.  Diamond status fliers receive many benefits and one is being upgraded on domestic flights for free most … Read moreWhen it comes to little things…the sky’s the limit at Delta