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We’ve Got Friends in High Places

Ethiopian Airlines and Customer Service in Ethiopia I have just spent several days in Ethiopia with our service culture client and Worldwide Customer Service Leader for 2013… Tewolde Gebremariam, CEO of Ethiopian Airlines. Mr. Gebremariam has been the recipient of the 2013 “GOLD Level Boeing Performance Excellence Award”,  “2013 Planet Africa Professional Excellence Award”, “Airline Strategy … Read moreWe’ve Got Friends in High Places