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Apple Cares

Apple I spent 2 hours at the Apple store a few days ago.  I have 12 Apple products for our family.  An IMac, 4 iPads (My wife, son, daughter and son-in-law) and 7 iPhones for everyone The employees at the Apple stores are always awesome. Nice, never condescending, (I am not a technology expert) smart, very knowledgeable, … Read moreApple Cares

Service Leaders Follow the Money

Service Leaders consistently have more revenue, make more money, plus have a stronger brand and market share. They dominate the market and crush their competition.  In this issue I will share my ideas on Apple, Metro Bank London and my investment of $1000 each in 9 service leaders in May 2003. Financially How do Service Leaders Do? (Turning … Read moreService Leaders Follow the Money