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The Truth About Developing Employees – A Waste of Money and Time?

In the service industry, everyone is dependent on the performance of their employees. A customer can tell in 3-4 seconds if an employee cares. Frontline employees have 99% of the customer contact. Consistently they are the least trained, least valued, least appreciated and least paid. They are the face of your organization. In developing countries, … Read moreThe Truth About Developing Employees – A Waste of Money and Time?