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Who Will Uber & Lyft Put Out of Business

I just returned from Las Vegas where I spent 3 nights in a great city.  On Friday morning we had a tennis match at Bally’s so my wife and I plus our friends grabbed a taxi from the Encore Hotel. It seems no matter where in the world you are taxi drivers tend to be … Read more

What is Financial Impact of Online Hotel Reviews? Knowledge is Power—profit power.  I believe the biggest reason most firms are not customer driven is because they do not understand the financial impact of great service. According to this study, when ratings rose by one star, demand increased by 25% and prices grew by 9%.   To increase a review by one star means the … Read more