Month: December 2017

If you want to give Christmas or New Year gifts that have value I suggest you give one of my books away to your employees, family or friends Moving Up is very inspirational. The objective is to get everyone to believe in themselves. Remove self-imposed limitations and become indispensable and extra ordinary. Only $19.95 and you … Read more

Are you going to copy Amazon in 2018 and deliver great customer service? I suspect when December is over Amazon will have grown about $40 billion in 2017. Jeff Bezos, the founder, is now the wealthiest person in the world. The Customer Experience is built around the first contact and last contact. In customer service … Read more