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Success is Staring You Right in the Face

Even the most successful companies are in constant competition for business.  What sets them apart often boils down to one factor…outstanding customer service.  I have spent 44 years focused on customer service.  I have written hundreds of articles, as well as 7 books on the topic.  I have also been interviewed on television and radio … Read moreSuccess is Staring You Right in the Face

If you invested $1,000 in Amazon in 1997, How Much Would You Have Now?

In a September 2018 Money magazine article, authors Megan Leonhardt and Shawn M. Carter did a nice job of showing the value of investing $1000. Very few executives want to copy Jeff Bezos the founder and CEO of Amazon. Sales in 2018 increased $41.9 billion a 31% increase in sales. I suspect this year they … Read moreIf you invested $1,000 in Amazon in 1997, How Much Would You Have Now?