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Customer Service Role Models 17 years Later: May 2003 vs September 2020

In my book Relentless, I talk about what happens if you are not relentless. Relentless has to be a lifetime commitment. A focus on customer service can’t be an add-on. If you’re going to be successful, you’ve got to be “Relentless”, today, tomorrow and for all time. In May 2003 I invested $1,000 in 9 … Read more Customer Service Role Models 17 years Later: May 2003 vs September 2020