Amazon’s 2022 Annual Report – The Most Customer Service Driven Firm in the World
I have attached my highlighted copy of Amazon’s 2022 Annual Report. If you only read the yellow highlights, it will take about 5 -7 minutes. Amazon is Relentless in its focus on customer service. The letter from Andy Jassy, President and Chief Executive Officer, is really worth reading. He joined Amazon in 1997 when they … Read more