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Service Quality Institute

Healthcare With Feelings - Online Program

Healthcare workers will learn how to understand excellence and
give best service to improve the healthcare consumer experience.

– What the modern healthcare client wants and expects.
– How to cultivate a positive self-image while working with patients and coworkers.
– Valuing importance of first impression, as well as feedback and online reviews.
– How to put patients first. How to build caring relationships.
– How to learn and use positive communication techniques with patients and co-workers.
– How to provide the best customer service. How to exceed expectations and stay engaged.
– How to provide quality care to your colleagues.
– How to handle dissatisfied patients in healthcare settings.

Participant Information

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Your Products

Products
Qty
Price
Healthcare With Feelings - Online Program
-
+
$97.00

Order Summary

Product
Total
1
Healthcare With Feelings - Online Program
Healthcare With Feelings - Online Program × 1
$97.00
Subtotal $97.00
Total $97.00

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  • 17 Video Training Lessons

    Short to-the-point and easy to learn lessons that engrain the training so you benefit immediately.

  • Downloadable Lessons and Assignments

    Practice and implement as you learn – it’s the way to ensure success and build habits!

  • Downloadable Technique Card

    To keep in front of you and keep the techniques top-of-mind as you work.

  • Certificate of Completion

    A certificate of completion and accomplishment from the leader in customer service training, Service Quality Institute.

100% Satisfaction Guaranteed!

You have to take enough risks in life, this shouldn’t be one of them. Try this out on us and if you aren’t happy just send us an email and we’ll refund your entire purchase – no questions asked.

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Led by John Tschohl

The #1 Customer Service Strategist, who wrote the book on Customer Service, "Achieving Excellence Through Customer Service".
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    shipping@servicequality.com
    800-548-0538

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