Tom Raffio
President & CEO
email – TomRaffio@nedelta.com
ph 603 223-1000
fax 603 223-1299
Northeast Delta Dental
One Delta Drive
PO Box 2002
Concord, New Hampshire 03302-2002
1-800-537-1715
www.nedelta.com

Since the inception of GOSE, Northeast Delta Dental’s market share has increased from 20 percent in their three states to 60 percent in Maine, 55 percent in New Hampshire and
60 percent in Vermont.
Northeast Delta Dental Service Guarantee Historical Metrics 1995-2022
GOSE 2018
2022 Statistics
Our total 2022 revenue was $451,595,767
Our total 2022 net income was $8,137,101 net income.
Northeast Delta Dental is a non-profit. The Reserve/Surplus is $168,952,835 vs $8,573,838 when Raffio started in 1995 as CEO with the GOSE plan.
Primary subscribers 551,857
Cover individuals 1,014,059
Total Full Time Employees is 179
Our market share in their tri-state region is: New Hampshire 55%, Vermont 60% and Maine 60%
2022 Training Summary
Amount spent on training in 2022 was $133,835
Dollars per Full Time Employee = $750
% of payroll spent on training = 0.88%
Tom Raffio’s new book available on Amazon, Prepare for Crisis – Plan to Thrive:
The Inside Story of How One Company did it Right in 2020 and invested $27 million (about 8% of their annual revenue) in stakeholder relief and There are No Do Overs.