In appreciation of your subscription to our newsletter, we would like to share with you this FREE OnlineTraining Video. It is a condensed version of our Classroom Video Training Program.  Feel Free to share this page with however you would like.

The Classroom Program, Handling Irate Customers is a 2 session program of 2-3 hours each and 3-4 in developing markets on how to handle irate and difficult customers. It has a user friendly leader guide and participant kit with a 126 page perfect bound
2-color book. It can either be facilitated by SQI channel partners or your staff.  It is an exciting program that can reduce employee stress and employee turnover. More importantly, it can help you keep customers.

I personally find that almost all employees cannot handle a demanding customer that raises his voice. To most employees this ruins their day.

Order today and take $200 off using code HICAugust on any order over $1,000 through September 30, 2019. 

https://customer-service.com/shop/programs-for-employees/handling-irate-customers/