NO Ifs, NO Ands and No Buts. Your Satisfaction is Guaranteed or Your Money Back!

Empowerment: A Way of Life (Audio Book)


1000 in stock


Now you can provide powerful audio-based customer training–anytime, anywhere. Playaway® is a lightweight portable player that is pre-loaded with the complete Empowerment: A Way of Life audiobook by John Tschohl. John Tschohl is the internationally recognized service strategist, and president and founder of Service Quality Institute, the global leader in customer service. His passion lies solely in customer service and he refuses to get off track.

Additional information

Weight 0.5 oz


There are no reviews yet.

Be the first to review “Empowerment: A Way of Life (Audio Book)”

John Tschohl’s newest book, Empowerment: A Way of Life, focuses on the idea that fulfilled, empowered employees lead to satisfied customers.

100% Money Back Guarantee

We believe in our products, and you will too! Every program you purchase at Service Quality Institute comes with our Lifetime Satisfaction Guarantee. Train your workforce with our programs, and if for any reason you are not completely satisfied, return the materials for a full refund. No time restrictions.