Learn how to make on-the-spot decisions with confidence. Dramatically shorteng the time it takes to complete any task for customers and co-workers by: Doing it fast, Doing it now, and Doing it right!
- A user-friendly 150 page count page Leader Guide
- A set of 2 DVDs for a leader (facilitator) to train a group of participants
Implemented in 2 sessions, spaced one week apart of 2-3 hours each.
(3-4 hours each in developing countries)