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Handling Irate Customers Online Program



Distinguish your organization from the competition in the way it handles customer complaints. Dealing with irate customers is one of the most pressure-packed experiences you will ever encounter on any job.Remember… difficult situations can go from bad to worse in a hurry.

Now Available Online – Get Instant Access!

Program includes:

  • 38 Video Training Lessons – Short to-the-point and easy to learn lessons that engrain the training so you benefit immediately.
  • Downloadable lessons and assignments – Practice and implement as you learn – it’s the way to ensure success and build habits!
  • Downloadable Technique Card – To keep in front of you and keep the techniques top-of-mind as you work.
  • Certificate of Completion – A certificate of completion and accomplishment from the leader in customer service training, Service Quality Institute.
Range Discount
1 - 99 $97.00 as price per unit
100 - 249 $77.00 as price per unit
250 - 499 $62.00 as price per unit
500 - 2499 $47.00 as price per unit
2500 - 4999 $32.00 as price per unit
5000 - 50000 $19.00 as price per unit