Introductory Start-up

Description

FEELINGS achieves a positive transformation in employees by increasing awareness of customer needs, improving skills for dealing with customers, increasing employee’s self-worth and improving communications and cooperation with other employees.

Kick off training right-away with this easy to use Facilitator and Participant Package for 25 Participants!
Includes

• A user-friendly 140 page count page Leader Guide
• A Flash Drive for the leader (facilitator) containing videos to train a group of participants
• 25 Participant Packages. An easy to read, easy to follow Participant Book for participants to follow along
• Quality technique card
• Certificate of accomplishment
• Customer Service Performance Standard

Implemented in 3 sessions, spaced one week apart of 2-3 hours each.
(3-4 hours each in developing countries)