How to take Unhappy Customers from Hell to Heaven in 60 Seconds or Less! This contemporary customer service recovery program guarantees results or your money back. Our proven 4-step method of recovery will take any unsatisfied customer and make them loyal to your organization for life.
Kick off training right-away with this easy to use Facilitator and Participant Package for 25 Participants!
25 Participant Packages.
- A user-friendly 134 page count page Leader Guide
- A DVD for a leader (facilitator) to train a group of participants
- 25 Participant Packages. An easy-to-read 96 page Participant Book for participants to follow along
- Quality technique card
- Certificate of accomplishment
Implemented in 1 session of 2-3 hours each.
(3-4 hours each in developing countries)
Less than $40 per Participant!
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