Designed to get all employees to remember and use your customers’ names. Use Remember Me to gain a competitive advantage and emotionally lock your customers into your organization. People love to hear their own name. This program trains employees to recognize the importance of making customers feel important and cared for.
- 25 Participant Packages. An easy to read 101 page Participant Book for participants to follow along
- Customer service performance standard
- Quality technique card
- Certificate of accomplishment
- Customer Service Performance Standard
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