Description
Use Remember Me to gain a competitive advantage and emotionally lock your customers into your organization. People love to hear their own name. This program trains employees to recognize the importance of making customers feel important and cared for.
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Program Includes:
- 24 Video Training Lessons – Short to-the-point and easy to learn lessons that engrain the training so you benefit immediately.
- Downloadable lessons and assignments – Practice and implement as you learn – it’s the way to ensure success and build habits!
- Downloadable Technique Card – To keep in front of you and keep the techniques top-of-mind as you work.
- Certificate of Completion – A certificate of completion and accomplishment from the leader in customer service training, Service Quality Institute.