Two day In-House Customer Service Seminar: Leading Empowered Teams (up to 30 participants)

Description

Why good isn’t good enough. Leading Empowered Teams stresses building trust and empowering team members to anticipate and take action to solve customer problems. Managers learn how to provide team support to create pockets of service excellence within their own control.

A Service Quality Institute Certified Trainer will present the Leading Empowered Teams package to your group participants (this is not a certification seminar).