Four day In-House Train-the-Trainer Customer Service Certification Seminar : Leading Empowered Teams

Description

Why good isn’t good enough. Leading Empowered Teams stresses building trust and empowering team members to anticipate and take action to solve customer problems. Managers learn how to provide team support to create pockets of service excellence within their own control.

A Certified Trainer will teach the Leading Empowered Teams material to managers and supervisors within your organization for those managers to empower employees at your organization. Included are Participant Packages.