When COVID hit the world in March 2020 the world was shut down, and customer service vanished. Was it because of COVID or because companies
Service Quality Institute is spending a lot of money and time upgrading our programs, so you have the best material in the world to use.
Most organizations are reluctant to spend the time and money training their employees on customer service. In the world, most employees are young. Employee turnover
Very few companies understand the power of the Service Strategy. It is the most powerful tool for rapid growth. market dominance and record sales and