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Certification Seminars

Certification Seminar:

1) Spanish, November 2022

International Customer Service Certification Seminar:
https://www.servicioalcliente.org/certificacion/

•Online:
Starts on November 8, 10 live sessions, Virtual Campus.

•Classroom, face to face:
November 22-25, Mexico City

For more information:
ServiceQuality Institute Latin America
https://www.servicioalcliente.org/certificacion/

• Cristina Torres, Business Director.
• Lucía Suárez, Admissions Coodinator.

E-mail: 
estrategia@servicequality.org
WhatsApp SQI: +52 1 (55) 6474-0712


Certification Seminar May 22-25, 2023  Virtual & In-Person

 

Certified Customer Service Trainer (CCST) – 4 Day Investment

Who Should Attend: Service champions who want to improve their coaching and reinforcement skills and learn how to facilitate Leading Empowered Teams and Feelings to build a more customer-driven organization.

 

If you want to avoid the travel expenses or do not have a visa to enter the US, participate virtually on Zoom.
Each person is granted participation for a FREE in-person future Certification in Minneapolis or wherever we might have one.

 

 

WORLDWIDE CUSTOMER SERVICE  CERTIFICATION

Offered: Public and Tailored In House Certification Programs In English or Spanish

Empower yourself and your Team with Service Quality Institute’s Customer Service Certification Seminars: a 3-5 day customized seminar dedicated to the nuances, strategies, and keys to successful customer engagement and  experience  at your organization. Gain the validity and recognition necessary to advance in your career, or strengthen your management group with sessions designed for both trainers and leaders.

The Service Quality Institute has garnered international recognition as an educational leader in Customer Service Certifications, management, strategy, and the science of interpersonal communication and helping people believe in themselves. Our Certified Customer Service experts continue our tradition of helping you create a Customer Centric Culture.

Take a moment to view our current schedule of both employee and management seminars. Reservations are limited, so be sure to schedule your management or employee team in advance.

 
 

Certified Trainer

Certified Customer Service Trainer (CCST)
4 Day Investment

Who Should Attend: Service champions who want to improve their coaching and reinforcement skills and learn how to facilitate Leading Empowered Teams and Feelings to build a more customer-driven organization.
Upcoming Seminar Dates: May 22 -25, 2023

LaQuinta Wyndham  Hotel.
Free Airport transportation and Mall of America  
$85 night single or double. Includes free breakfast.  
Click Here for Registration 

 Details: Click Here for more information.

Certified Leader

Certified Customer Service Trainer (CCSL)
 
3 Day Investment

Who Should Attend: Service leaders who want to improve their customer service,  leadership and coaching skills and learn how to improve your management skills.
Upcoming Seminar Dates: May 22-24, 2023

LaQuinta Wyndham  Hotel.
Free Airport transportation and Mall of America  
$85 night single or double. Includes free breakfast.  
Click Here for Registration 

Details: Click Here for more information.