Connections
Connect with Heart, Communicate with Impact
The connections program helps participants develop meaningful relationships, empathy, and trust—empowering them to create a positive impact within their teams—and reflect that connection in every customer interaction.
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Introductory Start-up
$2,250.00 Select options This product has multiple variants. The options may be chosen on the product page -

Participant Package
$16.75 Add to cart -

Train the Trainer
$1,500.00 Select options This product has multiple variants. The options may be chosen on the product page
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about this course
Connections by Service Quality Institute helps organizations improve internal communication and team collaboration. The course fosters a culture of respect, empathy, and accountability to strengthen workplace relationships. Practical exercises and real-life scenarios develop interpersonal skills that enhance productivity and reduce internal conflict. Teams learn to communicate more effectively and work together with greater alignment. This leads to stronger internal service and improved overall business performance.
This Program Promotes
- Better communication between staff
- Teamwork
- Professional growth
- Positive attitudes
- Problem-solving at the individual and institutional level
Meet the Creator of course

John Tschohl
President Service Quality Institute
Service Quality Institute is the global leader in helping organizations keep customers, build market share, and improve the performance of the entire workforce by developing a culture of delivering superior customer service.
Earn a Certificate of Completion
Show your network you’ve done the work by earning a certificate of completion for each course or path you finish.
- Share your achievement with pride
- Add it to your LinkedIn & impress your network
- Boost your professional credibility
- Display your certificate to open new doors

