Handling Irate Customers Introductory Start-up$1,749.00 LEARN MORE Facilitator Package$1,199.00 LEARN MORE Participation Package $22.00 LEARN MORE Online CourseStarts at $97/student(volume discounts avail.) LEARN MORE Train the Trainer LEARN MORE View English Brochure View Spanish Brochure View Product Samples Below HIC-Leader-Web-Sample LOOK INSIDE HIC-Book-Web-Sample LOOK INSIDE HIC_Brochure_Jun10,2014 LOOK INSIDE HIC-Certificate-2